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JW Marriott Cancun Resort and Spa
Boulevard Kukulkan, Km 14.5
Lote 40-A, Zona Hotelera
Cancun 77500
Mexico
Description: 448 rooms

Property Amenities
In addition to an indoor swimming pool, jet spa, and fitness center equipped with weight machines, cardio machines, and free weights (all complimentary), the three-story, 3,252-square-meter (35,000-sq-ft) health-and-beauty spa includes women's and men's wet sides with saunas, steam rooms, Vichy showers, side-by-side hot and cold eight-person spa tubs, and relaxation lounges (daily surcharge for all).
Spa services include massage, body scrubs and wraps, and facials--many featuring traditional Mayan techniques and ingredients--as well as hair- and nail-care and waxing. An exercise studio offers Pilates, yoga, aerobics, kickboxing, stretching, and spinning classes (surcharges for all classes).
Connected by a 40-meter (44-yard) skybridge, a partner resort, Marriott CasaMagna Resort Cancun, includes a children’s club offering supervised activities (surcharges) for guests' children aged 4-12. Guests enjoy signing privileges at Marriott CasaMagna Resort Cancun's restaurants. A shopping arcade includes an art gallery and a jewelry shop. A business center contains five computers offering high-speed Internet connections (surcharges). Wireless Internet access (surcharge) is available throughout the resort. The resort purifies its water.
Swimming pool - indoor
Swimming pool - outdoor
Poolside bar
Swim-up bar
Swimming pool - children's
Full-service health spa
Spa tub
Steam room
Sauna
Concierge desk
Complimentary newspapers in lobby
Fitness equipment
Health club
Restaurant(s) in hotel
Bar/lounge
Room service (24 hours)
Parking (free)
Parking (valet)
Meeting rooms (small groups)
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Conference room(s)
Event catering
Exhibit space
Ballroom(s)
Business center
Banquet facilities
Internet access - wireless
Audio-visual equipment
Cell phone/mobile rental
Secretarial services
Internet access in public areas - high speed
Business services
Internet access in public areas - surcharge
Number of rooms: 448
Express check- in
Porter/bellhop
Express check-out
Doorman/doorwoman
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Security guard
24-hour front desk
Multilingual staff
Safe-deposit box - front desk
Number of floors: 14
Hair salon
Gift shops or newsstand
Shopping on site
Tour assistance
Currency exchange
Beauty services
Medical assistance available
Dry cleaning service
Shoe shine
Air-conditioned public areas
Elevator/lift
Umbrella
Wedding services
Supervised child care/activities |
Rooms
The hotel offers 448 guestrooms in a Y-shaped, 14-story white tower. Balconies furnished with cushioned wrought-iron chairs and cocktail tables provide views of the Caribbean Sea. Triple-sheeted beds include tropical-weight comforters. Furnishings include upholstered seating, coffee tables, dining tables/desks, and leather dressing benches. Decor includes marble entries, green carpeting, caramel-colored furniture, and brightly colored contemporary art. Marble bathrooms contain twin-sink vanities, toilet rooms, separate tubs, and glass-door stall showers.
Waffle-weave bathrobes and terry-cloth slippers provide lounging comfort. CD player/radios and televisions with video-game consoles supply entertainment. Wireless Internet access and high-speed connections are available (surcharges).
Club 91-level rooms include a pillow menu, spa toiletries, and complimentary airport transfers for two adults and two children and feature five food-and-beverage services daily in an exclusive check-in/concierge lounge: full American buffet breakfast; lunch of salads/sandwiches; afternoon tea/cookies/truffles; evening cocktails and cooking demonstration/tastes from one of hotel's restaurants; and cheese/desserts at night.
Room Amenities
Internet access - high speed
Internet access - wireless
Premium TV channel(s)
Cable/satellite TV
Pay movies
Video-game console
CD player
Balcony
Complimentary newspaper
Blackout drapes
Air conditioning
Climate control
Voice mail
Internet access - surcharge
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Multi-line phone
Internet access - dial-up
Minibar
Wake-up calls
Housekeeping (daily)
Turndown service
Bathroom telephone
Bathrobes
Complimentary toiletries
Hair dryer
Makeup mirror
Sewing kit
Slippers |
Separate bathtub and shower
Bathroom scale
Child care (in room, surcharge)
Electronic/magnetic keys
Television
Iron/ironing board
In-room safe
Window opens
Clock radio
Desk
Rollaway beds
Cribs (infant beds) available
Smoking rooms |
Dining
Café Salsa - Multi-level restaurant serving breakfast, lunch, dinner. Buffet and à la carte breakfast. À la carte lunch, dinner menus plus Latino or prime rib/lobster dinner buffets.
Gustino Italian Grill - Fine-dining Italian dinner restaurant featuring antipasti bar and a domed ceiling painted with a mural.
Beachwalk - Casual open-air spot open mid-morning to early evening for light lunches and snack foods. Indoor and terrace seating. Beachwear sold, also.
Gift Shop/Deli - All-day takeout foods, espresso drinks, pastries, gelato.
Lobby Bar - Ocean view, overstuffed seating, fresh flowers, floral carpets. Open late afternoon to late night for espresso, brandy, cigars, cocktails. Live music nightly during high season.
Pool Bar - Open mid-morning to early evening for snack foods, tropical drinks.
Lobby Bar - Espresso, brandy, cigars, and tropical drinks are the features here, in a gracious setting of plush seating and floral carpets.
Gourmet Deli - This spot has takeout foods, espresso drinks, pastries, and gelato available at breakfast, lunch, and dinner.
The hotel also contains a deli/espresso/gelato shop.
Recreation
Arrayed above the resort's 200-meter (219-yard) beach frontage are a main pool complex, a 6-meter-long (20-ft) spa tub, and a second, 14-meter-long (45-ft) quiet freeform pool secluded on the hotel tower's south side. The sinuous, 100-meter-long (109-yard) main pool includes a toddler's wading area, and has an infinity edge overlooking the Caribbean Sea. Two six-person spa tubs adjoin the pool. Thatch-roof palapas with lounge chairs and fruit can be rented on the beach.
Near the quiet pool lies a lagoon-style 4.5-meter-deep (15-ft) scuba-diving pool measuring approximately 15 by 15 meters (50 by 50 ft) containing an artificial reef and connecting to a 100-meter-long (109-yard) shallow channel for beginning divers. An independent watersports center, AquaWorld, offers beginner, refresher, and certification diving courses (surcharges).
An indoor pool sheltered by a two-story pavilion with floor-to-ceiling windows includes a 23-meter (25-yard) side for swimming laps and jets on a shorter side for swimming against a current. Adjacent to the pool is a 5.25-meter-square (17-ft) spa tub.
The resort rents boogie boards, and AquaWorld arranges parasailing flights. AquaWorld's main center is a marina located 1.5 km (1 mi) away on Nichupté Lagoon, where a myriad of watersports are available, including kayaking, personal watercraft, sailing, and windsurfing. AquaWorld also books fishing trips and scuba diving and snorkeling excursions.
The resort includes two lighted tennis courts (surcharges). The 18-hole Hilton golf course is 2.5 km (1.5 mi) from the hotel, and the 18-hole Pok-Ta-Pok Golf Club is 7.5 km (4.75 mi).
The recreational activities listed below are available either on site or near the resort; fees may apply.
Golfing nearby
Golf - miniature nearby
Motor boating nearby
Snorkeling nearby
Surfing/boogie boarding on site
Swimming on site
Sailing nearby
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Scuba diving on site
Water skiing nearby
Jet skiing nearby
Windsurfing nearby
Volleyball nearby
Aerobics on site
Tennis on site
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Pilates classes/instruction on site
Yoga classes/instruction on site
Parasailing nearby
Fishing nearby
Playground nearby |
Policies
Extra person charges may apply and vary depending on hotel policy.
Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Pets not allowed
Check-in time is 3 PM
Check-out time is Noon
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